Juno EMR offers support for customer inquiries by email and phone. You can contact our team


  1. By email to support@junoemr.com. A ticket will be automatically created for you.
  2. By phone at 888-686-8560, ext. 1 to create a ticket via phone.


Our regular support hours are Monday-Friday from 5 am to 5pm PST (6am to 6pm MST, 8am to 8pm EST) 


We are closed on all Statutory Holidays and weekends.


For after-hours emergencies, call in to 888-686-8560, ext. 1, then follow the prompts to reach out after-hours call centre.