Juno EMR offers support for customer inquiries by email and phone. You can contact our team

  1. By email to support@junoemr.com. A ticket will be automatically created for you.
  2. By phone at 888-686-8560, ext. 1 to create a ticket via phone.

Our regular support hours are Monday-Thursday from 5 am to 5pm PST (6am to 6pm MST, 8am to 8pm EST). We are closed on Statutory Holidays.

For after-hours emergencies, call in to 888-686-8560, ext. 1, then follow the prompts to reach out after-hours call centre.