Juno EMR offers support for customer inquiries by email and phone. You can contact our team


  1. By email to [email protected]. A ticket will be automatically created for you.
  2. By phone at 888-686-8560, ext. 1 to create a ticket via phone.


Our regular support hours are Monday-Thursday from 5 am to 5pm PST (6am to 6pm MST, 8am to 8pm EST) and Friday from 5am to 4pm PST (6am to 5pm MST, 8am to 7pm EST).


We are closed on all Statutory Holidays.


For after-hours emergencies, call in to 888-686-8560, ext. 1, then follow the prompts to reach out after-hours call centre.