Where can I set the patient's healthcare type so that bills for my out of province patients are created correctly for reciprocal billing?
Out of province patients should have their healthcare type set to the
province they are covered by. You can set a healthcare type for out of
province patients by doing the following:
1. Open the patient's master file/demographic
2. Click the "Edit" link next to their demographic record number.
3. Select the appropriate province/state from the dropdown menu found in the HC Type field (midway down the page, directly under patient's DOB and Health Insurance #).
Setting this will allow for invoices to be created correctly for reciprocal billing.