Juno EMR Support Portal

Frequently Asked Questions 18

• A guide to preferred pharmacies in Juno EMR
• Merging & unmerging demographics in OSCAR
• How do I print a Day Sheet?
• How to update schedule of benefits?
• Setting up out of province patients for reciprocal billing claims

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User Creation/Management 6

• How to add a new provider (user) to my Juno EMR? (Classic UI)
• I forgot my password / I cannot login to Juno, what do I do?
• One of our users is unable to login, what do I do? (Administrator guide)
• Can't login - "Account Expired" Error Message in OSCAR
• Removing an employee in Juno EMR

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BC OSCAR Billing 7

• Guide to the Manage Teleplan page in OSCAR Billing
• Private Invoicing in OSCAR Billing
• Billing Forms - How to create and manage them
• BC Billing Preferences
• Using the Account Receivable Report with OSCAR billing

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Oscar Community Resources 3

• Juno EMR User Manual
• OCUS Resources
• OSCAR User Manual

eForm Building Guides 2

• Building an eForm: Database Tags
• Building an eForm: Guide From A to Z

Prescriptions in Juno EMR 6

• Adding a drug in the drug list
• Consultations & Prescriptions - Where is the address and contact information coming from?
• Customizing the Signature on Prescriptions
• Prescribing Tools - Save time when writing your prescriptions
• Showing the Patient’s Date of Birth on Prescriptions

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Reporting in Juno EMR 4

• Disease Registry Report
• Keeping Track of Chronic Care Billing Using the Billing Dashboard (BC only)
• Using the Dashboard for Panel Management in British Columbia
• Using the Demographic Report Tool

Provincial Billing in Juno EMR (ClinicAid) 4

• BC - Business Cost Premium & Juno
• BC - Setting Your Default MSP Service Location Code (SLC)
• Juno EMR and ClinicAid – How does the integration work?
• Rejection Handling - Updating Patient Information

Ticklers, Messengers and Consultations in Juno EMR 12

• Can I view only my ticklers by default?
• Guide to Creating New Consultations Requests in Juno EMR
• Guide to Managing Consultations in Juno EMR
• Guide to the Internal Messenger
• Interacting with Items in the Inbox

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Configuring your Juno EMR 15

• Adding eForms to your Juno EMR
• Adding Specialists to my Juno EMR
• Appointment Statuses
• Creating & Using Schedule Groups
• Creating And Editing Custom Roles in Juno EMR

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Documents, Laboratory & Other Reports in Juno EMR 7

• Assigning Documents in Juno
• Getting Started with the Health Report Manager (HRM)
• Getting Started with the Ontario Lab Information System (OLIS)
• How to Unassign Documents from a Patient's Chart
• Reviewing Historical Reports Results

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Patient Demographics in Juno EMR 12

• Alert and Notes - Juno UI
• Checking Patient Eligibility
• Creating Patients in the Juno UI
• Editing a Patient Record
• How to find the Appointment History

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Navigation 3

• Navigating the Schedule (Juno UI)
• The Juno EMR Sidebar
• Juno EMR – An Introduction

Patient Medical Chart 13

• "Sign & Save" VS "Verify & Sign" - What to use when?
• Editing an Encounter Note and Encounter Revision History
• Editing Saved eForms
• Encounter Note Templates
• Filling and Saving a New EForm

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Scheduling in Juno EMR 5

• Configuring my Appointment Counter Settings
• Creating Appointments in the Juno UI
• How to Edit Existing Appointments in Juno EMR?
• How to Reschedule an Appointment in Juno EMR?
• My schedule hours don’t match my clinic hours, what do I do?

MyHealthAccess (Clinic Guides) 1

• Virtual Appointments – How do they work?

OntarioMD Integrations 4

• ClinicalConnect Viewer and Juno EMR – An Introduction
• Digital Health Drug Repository (DHDR) and Juno EMR – An Introduction
• Ontario EHR – Initial Configuration
• OntarioMD’s eForms Integration and Juno EMR – An Introduction