Frequently Asked Questions
Frequently Asked Questions about Oscar McMaster electronic medical record system. How to guides for various functionalities within the EMR.
Juno EMR Services offers support for general customers issues in 3 different ways: 1. By Email to support@junoemr.com which will create a ticket in our sup...
Wed, 21 Feb, 2018 at 2:49 PM
The following guide will allow you to add new users (called providers) to your OSCAR EMR. All three steps are required to complete a new user's setup, ...
Mon, 14 Jan, 2019 at 8:59 AM
Forgot your login credentials to OSCAR or unable to login? No panic! There are a couple of easy things to check before reaching out to your clinic administr...
Wed, 5 Dec, 2018 at 10:02 AM
One of your users is currently unable to login to OSCAR. What should you do? Before contacting us, give the steps below a try. Most login issues are very ea...
Wed, 5 Dec, 2018 at 10:01 AM
Do you want to keep track of the pharmacy your patient goes to so you can fax their prescriptions directly? Are you using our outbound faxing integration an...
Mon, 14 Jan, 2019 at 10:26 AM
I
have the necessary components for adding an eForm to my Oscar instance
(image files and html/javascript code). How do I go about adding these
files ...
Thu, 23 Jul, 2015 at 3:01 PM
You can add drugs to the Drug menu by opening up the prescriptions of a
patient and adding the drug as a custom drug. Type in the drug name and
make su...
Thu, 23 Jul, 2015 at 2:58 PM
The "Account expired" error message appears when a
user with an expired login record attempts to log in. It can be easily solved
by a user who...
Thu, 18 Aug, 2016 at 10:34 AM
I'm
getting lab results back with a lot of data, but some of it is not
appearing directly in the Diabetes, Hypertension, or other flowsheets
for ...
Thu, 23 Jul, 2015 at 3:01 PM
How can I unmerge demographic records that have been accidentally merged?
Answer
Unmerging patient files can be done by following these step...
Tue, 2 Aug, 2016 at 9:40 AM