User Creation/Management

All our guides on creating and managing users grouped under a single category to help you find them easily!

How to add a new provider (user) to my Juno EMR? (Classic UI)
The following guide will allow you to add new users (called providers) to your Juno EMR. All three steps are required to complete a new user's setup, a...
Sat, 30 Oct, 2021 at 12:50 PM
I forgot my password / I cannot login to Juno, what do I do?
Forgot your login credentials to Junoor unable to login? No panic! There are a couple of easy things to check before reaching out to your clinic administrat...
Sat, 30 Oct, 2021 at 12:49 PM
One of our users is unable to login, what do I do? (Administrator guide)
One of your users is currently unable to login to Juno EMR. What should you do? Before contacting us, give the steps below a try. Most login issues are very...
Sat, 30 Oct, 2021 at 12:50 PM
Can't login - "Account Expired" Error Message in OSCAR
The "Account expired" error message appears when a user with an expired login record attempts to log in. It can be easily solved by a user who h...
Wed, 3 Apr, 2019 at 11:48 AM
Removing an employee in Juno EMR
This guide will walk you through the required step to remove EMR access to one of your Juno EMR users. 1) Removing the Security Record Start by deletin...
Fri, 19 Nov, 2021 at 1:27 AM
Adding a new user to my Juno EMR (Juno UI)
TABLE OF CONTENTS Accessing & navigating the ‘Manage Users’ page Creating the user record Billing, Third Party & Province Specific Information -...
Sat, 30 Oct, 2021 at 12:57 PM